What is 2 factor authentication?

Two-factor authentication adds a second layer of security to sensitive EMPLOYEE information in LoboWeb. Verifying your identity using a second factor (desk phone or mobile device) helps prevent anyone but you from logging in, even if they know your password. Learn more

Important notes

  • The first time you access sensitive information, you must enroll one or more devices. After enrolling, you will use the device for authentication to secure Loboweb modules going forward.
  • Avoid using the Safari browser on OS X and iOS - there are known issues. If you encounter issues (like Banner ID/PIN login screen) on other browsers/devices, try using "Incognito" or "Private" OR a laptop/desktop instead of a mobile device.
  • If you are a new hire, it may take 2 or more days for your Duo account to initialize - you will see an "Account Disabled" message until initialization completes.


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